Player Support

Here, you can find information about how users can receive support in terms of item reimbursement, staff moderation, and other logistical happenings.

Server Rules

These rules are ripped straight from the server's rules, which you can find in the Telos Realms Discord.

1) No advertising or spam.
Don't advertise your own servers, projects, or spam the chat.
Editor Note: Mentioning another project is okay. "Did you see Wynncraft's new update?" is fine. "This server sucks", is rude, but fine. "This server sucks, everyone go to PrisonServer19310", is not okay.

2) Keep content SFW.
This includes nicknames, text, and media.
Editor Note: Do not try to bypass in game restrictions on swear words and slurs, you will be promptly muted until the issue is resolved. If you manage to change your name or guild tag to something derogatory or degenerate, you may be banned until that is changed.

3) Use common sense and treat staff with respect.
Not everything can be defined as a rule. If you're unsure about something, ask around instead of trying first. Staff do their best to keep this place nice. If a staff member tells you to stop doing something, be respectful and listen.
Editor Note: Although the community can be a bit toxic and banter-like at times due to the discord-based community, you should NEVER take things too far. Everyone is welcome in Telos Realms, and nobody should be messed around with past their tolerance.

4) No RWT
Do not trade any items or anything else related to the server for real life money or for items on other games/servers
Editor Note: Trading a Holy Cross for a $100 mouse, trading a Pendant of Sin for 200 million coins in Hypixel Skyblock, and DoorDashing someone McDonald's for a legendary key are all examples of this.
This does not include "buycrafting", which is an allowed process in which a player will trade in-game items in exchange for another player buying them something off the Telos Realms store in their name.

5) No scamming
Do not scam any players. All loans given to players are not enforceable by the server and all accountability must be taken by the loaner and the recipient. We will not ban anyone if they do not pay you back, this is on you and we will not get involved. Honor your side of a deal.
Editor Note: This one is a bit misleading. Although it is on the player to be safe when trading, excessively toxic and obviously intentional scamming practices can still be punished.

6) Do not gamble
No gambling either for glory, real world money, or items.
Editor Note: In game loot crates do not count...

7) No form of unfair play or advantage
Do not use any hacked clients of any kind. However, you may use things like feather/lunar clients but no FOV extenders, perspective changers and puzzle solvers allowed! Sharing an account or playing on another player's account along with using multiple accounts is also forbidden. Remember to report any bugs you find.
Editor Note: More specifically, you cannot use alts to gain an advantage or evade punishments. Using an alt for the sake of using an alt is okay. Account sharing is okay to an extent, but it will be investigated if all users of the account are not known. FOV Extenders are treated as a cheat due to the bullet-hell nature of the game. Minimaps are allowed for navigating dungeons.

8) Report any glitches you find
If you find any glitches or bugs you must report them.
Editor Note: Abusing a glitch significantly can lead to significant repercussions. Harmless glitches will likely not result in anything, but duplication glitches and glitches that can get people unfairly killed should not be abused in any manner.

9) No toxicity or offensive language
Be nice to each other. Do not use slurs and be respectful. Don't get other people killed. DO NOT GET PEOPLE KILLED BY DRAGGING ON THEM
Editor Note: Dragging is when you take aggro of an enemy, and lead them to someone intentionally in the hopes it will kill off their character.

10) Do not over-ping staff
We are here to help, but please refrain from spamming or pinging multiple staff members unless something needs to be taken care of urgently. If you need help, ping single staff members, ask around or open a ticket. You can always ping staff especially in tickets.
Editor Note: Most staff members won't mind a DM or two, but the severity of the question relates to who you should DM. Also see the ticket system before DM'ing a staff member.
If you have a question about logging onto the server, you would DM a helper. If you have a concern about a game-breaking bug, you would DM a moderator and above.

11) Do not share server resources
Avoid sharing server resource packs, resource pack modifications, or anything similar.

12) No controversial topics
Do not talk about politics, religions, or similar.
Editor Note: Don't be that person. Nobody wants to join a Minecraft server to see 3 people arguing about heavy and triggering topics in chat.

13) Keep public chat in English
Guilds dedicated to certain languages or private whispers in different languages are permitted.
Editor Note: This does not mean you can make fun of other languages when people speak them in the public chat.

Item Reimbursement Policy

To see the most recent policy, please visit the official Telos Realms Discord. The policy changes fairly often, and a static version here can be misleading.